Coronavirus (COVID-19) information page

UPDATE 25/05/2021

As our shop is in Hounslow we are keeping a close eye on the guidelines from the UK government. At this time our shop is open, however, we are reducing the number of customers that are permitted in the shop at the same time. Also, please wear a face mask and use the hand sanitiser provided when entering the shop.

We are still offering a click and collect service if you prefer to not enter the shop, simply order online and collect on our forecourt without leaving your car. Our online ordering and home delivery times are not currently delayed.

ABOUT VISITING THE SHOP 

Please wear a face mask and use the hand sanitiser provided when entering the shop.

Also please be aware we will be limiting the number of people in the shop at any one time.

ABOUT CLICK & COLLECT FROM OUR SHOP FORECOURT 

We offer a very simple Click & Collect service, simply purchase everything you need via our website as normal, then in the cart simply select Pickup from London Store. Then please give us 2 hours to get your order together ready for you to collect. When you are collecting, drive on to our shop forecourt and either call us from your car or via our door intercom to notify us that you are here to collect. Please do not forget your order paperwork and it’s always helpful to have ID for security reasons.

RETURNING PRODUCTS TO US

Now the shop is open you can bring any returns back to us during office hours or simply contact our support team before sending them back to us.

UPDATES

For any further updates, please continue to monitor this page.

Best wishes and please stay safe!

The JBBG Team

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