Your delivery should be calculated on the delivery service selected at checkout from the day we dispatched your order. Please do not include weekends or bank holidays when calculating the delivery time.
Example 1: Ordered Tuesday on a 1-2 working day delivery service = Dispatched Wednesday to you on Thursday latest Friday.
Example 2: Ordered Friday on a 1-2 working day delivery service = Dispatched Monday to you on Tuesday latest Wednesday.
If you order by 1pm, the dispatch will be the same day. ie. Order by 1pm on Tuesday, delivery to you on Thursday. Order after 1pm on Tuesday, delivery more likely to be Friday.
We are now running a special delivery service on a Saturday, but will only deliver on a Saturday if you select that option when you ‘Checkout’.
Please allow up to 3 working days from the day of expected delivery before contacting us. You can track your delivery via our website and the courier’s website via your confirmation email.
Seasonal orders, such as at Christmas, may take longer to arrive due to our 3rd party courier companies’ busier schedules.