The following reviews are genuine and taken from the Google Reviews page. They reflect customers who have purchased Airsoft Guns and other Airsoft products from us at Just BB Guns UK. To see all reviews on Google, please visit Google on your browser.

George Gadsdon
19:20 04 Feb 25

David Beston
13:18 01 Feb 25
Absolutely first class service, extremely professional and helpful. AAAAAA ++++++

Joseph Wood
14:48 27 Jan 25

Ethan
13:06 22 Jan 25
Just received my G6 spring pistol (just for a back garden plinker) delivery was quick, overall pistol looks good, but the box looked like it had been dropped and the the plastic trigger looks to have been warped due to heat and the trigger return spring isn't strong enough to push it back out, causing me to pinch and pull it out before even pulling back the slide.

Steve Cooper
22:24 17 Jan 25
This turned out to be a lot better than I expected for the price.A great, robust case at half the price of other sites.The delivery was two days after I ordered, which is excellent service.

Archie Finey
20:34 09 Dec 24
Very helpful staff and good service. I purchased an AEG rifle with them and I had an issue out the box with the magazine that it came with. I sent it back to them for the technician to look at. They were very quick and got back to me. And they sent the gun back to me with a brand new magazine free of charge with next day delivery and it all works perfectly now. Very happy with the service👍👍

Lewis Saville
19:05 30 Nov 24
Idk why everyone’s leaving bad reviews but personally I’ve had a good experience with justbbguns one of my guns broke I phoned up sent them a video of my gun and they’ve sent out a new one so thanks very much

Lo
10:36 23 Nov 24
excellent ,fantastic air gun shop what ever you need they can order for you ,trust to buy , and strong recommend

Andrew Palmer
15:05 07 Nov 24
Well great online shop with lots to choose from, but had an issue with a product.so I approached them with the problem. And they couldn't do enough to help me,,so really professional and would recommend them and great customer service, best i have ever seen and i will be using them again in the near future thanks andrew

Lukasz M
16:13 04 Oct 24
Bought a gun case for my Airsoft pistol and it works perfectly, very high quality and really reliable.Planning to shop here again.

Bagel
20:00 23 Sep 24

Jack Briscoe
01:12 19 Sep 24
Products arrived in good time and everything in working order, unfortunately after recieving the item did I realise that the item sent had no threaded barrel, despite being advertised as such under the bundle I bought. Unfortunately I'd tested the product and am unable to return/replace now, but despite this I can't fault anything.

Mich Heppolette
17:57 17 Sep 24

Archie Myint
09:46 17 Sep 24
Just brilliant. Customer service/ Help line was so helpful and really understands your needs. The product was amazing.

Kamil
12:08 13 Sep 24
Highly recommend, item well packed, fast shipping. I will definitely buy something else in the future. 5 ✴️

James May
16:49 05 Sep 24

Yaseen Aljuboori
11:12 30 Aug 24

Jim Bob Jibbly Jones
09:59 16 Aug 24

Tina Haines
16:01 15 Aug 24
Great service and quick to resolve an issue I had with my order, will be buying from them again 😊

imran mehrban
09:30 12 Aug 24
Great service. Fast delivery. One of the items was missing from the package, which was sorted straight away.

Dan Lew
14:12 05 Aug 24
Very good website for ordering your BB guns of choice. Guns look very real which makes the experience better for everyone

Leo Gorringe
21:38 29 Jul 24

Nigel Saunders
16:01 29 Jul 24
Very easy to use web browser

Zach Worthington
14:24 26 Jul 24
After browsing on this website for a long while I decided to treat myself to a full set up and after me stressing about whether or not my items would be here by my game day I shot an email over to the help service who were nothing but helpful and polite and did everything they could to help. I would recommend this service to anyone looking to get started or looking to treat themselves to some new gear, overall amazing staff couldn’t fault them

Matteus Aarekol
19:59 25 Jul 24
Customer service is great

Alex Browne
16:04 16 Jul 24
Had a little hiccup at the start with the correct payment on my side for postage as I'm in scotland but was quickly sorted out I paid £7 for 1-2 day delivery turns out its £15 because I'm in scotland so I sent the remaining balance. All this was via email on friday or Saturday. Delivery was 4-5 working days but I have recieved my item today I wasnt expecting it until the weekend, over all a decent quality product, does what it says on the website and good customer service

owen chopen
13:26 17 Jun 24
I've brought form just bb guns a few times now it's always been a great service and prices.As far as customer support goes I had a response form vince from just bbs within less then 5 minutes and the problem was resolved I do not typically write reviews however this is the best customer service I have found. 100% recommend this site if they have what you want.

Joey Chat
21:03 16 Jun 24
Nice enough shop. Whole experience seemed pressured and rushed by staff.

Gary Fairhurst (C)
07:25 15 Jun 24
Great advise and a very prompt delivery service from these guys when I needed help with co2 pistol mags for a second hand pistol I’d recently acquired, that we weren’t sure of the brand .Great service , highly recommended

Leo S
07:01 11 Jun 24

Pawel Baranowski
13:54 08 Jun 24
Great customer service,friendly staff and would go there again 10/10

Vexy
13:26 05 Jun 24
No matte4 what I bye always get amazing products thank you so much I fully recommend worh quality products and fast delivery, def be returning

CERTIÂ
20:46 01 Jun 24
Professional environment ,polite staff,I like the place more because I can take bus there even tho I live quite away. so it’s free charge for pick ups.definitely be buying more goods from there .costumer service smooth are very honest and humble so another good thing about the place.

Jeff Parker
14:10 31 May 24
I’ve made two orders so far and will be making more, maybe not for guns but certainly for more co2 and bbs. The after sales service is faultless. I’d never had a BB gun before and needed lots of help and they have been fantastic. Delivery was super fast and the quality of everything I’ve bought is A1.

Gail Mills
12:13 30 May 24
Simple order process, good prices, good stock availability and good delivery options. All in all a pleasure to do business with.

Mike Glennon
08:00 24 May 24
Good quick service and competitive price. Delivery smooth. Mike

Kevin Petty
16:39 20 May 24
I couldn't get the bb pellets to stay in the magazine. I thought the magazine was faulty and emailed asking for a replacement. Vince responded immediately and sent me a link to a video of how to 'lock' the magazine, load and then insert into the pistol. Simples! All good and working fine.Very impressed with super quick response and resolution.Thank you very much.

Elijah Xavier Leaver
19:35 16 May 24

John Davison
16:54 15 May 24
Ordered the cheapest sniper rifle on the store - which turned out to be defective (buy cheap buy twice I guess). However the staff “vince” made returning it a breeze and offered a replacement or refund inc postage (so I was not at all out of pocket). I chose the refund as I have since decided to buy a better used rifle that doesn't need to be bright blue - however I would definitely deal again.

Aleksander
10:14 14 May 24
Good place to buy airsoft and bb guns for a reasonable price, friendly and helpful staff and a wide range of guns both two tone and replicas. Definitely recommend if you reside nearby.

Ryan Sharp
12:12 11 May 24
I had an issue with one of their snipers barrel sninning in the gun and they helped me out would buy from again

Emily Ashe
17:43 09 May 24

parry Ø
13:40 09 May 24
great customer service friendly people and genuine products

Wilma jane Shiel
08:02 08 May 24
Very happy with the service

Alfiegames_videos
14:26 27 Apr 24
Great customer service. Great quality products. Had an issue with delivery but that was out of their hands. Had an issue with the gun battery charger but they were fast to respond and even send out a free charger as a replacement! Great company, would definitely buy here again!

Philip Verdemato
12:57 27 Apr 24
Friendly staff, fast responses , great customer service.

Melissa R
20:41 26 Apr 24
Super fast delivery and amazing customer service!

Patrik Zabojnik
15:01 23 Apr 24
I had amazing experience with Just BB Guns. It's my go to shop for my needs and their customer service was amazing - Mainly thanks to Vince who was helpful, polite and respectful.Definitely my go to place as their stock and variety is amazing and guns are great quality.

David Almond
17:03 22 Apr 24
Quick and reliable despatch with good post order comms. Minor problem rectified immediately. Outstanding customer service,Dave

Denis Devlin
09:14 18 Apr 24
ORDER Number 321509 (12th April 2024)So after bumping around in the dark at the beginning due to government law (not the companies issue) regards colour of the item.We finally got through all that protocol etc and the item was dispatched rather quickly in fact I received it the very next from ROYAL MAIL TRACKED 24HRS I believe.The packaging was well presented well wrapped with care and attention to insure safe transit from the company to the depot to the customers door.After opening the very secure packaging I was extremely happy with the products condition etc again well boxed well packagedThe item itself was as described and I would certainly recommend the companyPLEASE REMEMBERWHEN ORDERING BLACK PRODUCTSIt's YOUR responsibility to supply details of your company etc after purchase and the quickest way to do this is through the company customer service emailPlease include a headed company letter which contains details of your production company and it's company house registrationSo appreciate all the support from the people from start to finishHighly RecommendedDenis Devlin Films Ltd

Billy Sampson
14:19 17 Apr 24

Hamzah Faisal
21:41 16 Apr 24

Matty Read
16:13 16 Apr 24
I have brought many airguns from just bb always great service never any problems good delivery times the last gun I brought I had a problem with it and the after sale Support was second to none could not of been more helpful and when it could not be sorted they are sending me a replacement 10 out of 10 for all the staff who have helped me will be ordering again soon thanks to the just bb team 👍👍👍

lee lucas
01:14 11 Apr 24
I had purchased a replacement stock for my gun on the understanding that if it didn’t fit I could return it for a full refund. I couldn’t get it to fit as I was unable to get my broken stock off, so I went to the shop to return it. I decided to bring my gun along as I was going to leave it with them to replace the stock for me. Upon arrival I was greeted by Ash and I explained about returning the item and that I wanted to leave the gun in to be repaired, Ash looked over my gun and said that he could do the replacement for me straight away so I asked how much it would cost his reply was no charge as it’s an easy fix and sure enough within 10 minutes it was done. This type of customer care is priceless and I will most definitely be going back and recommending JustBBguns to my friends and fellow “skirmishers”.Many thanks for your outstanding care.

Mark Lamb
06:04 31 Mar 24
Great price, good quality product and a fast delivery service. Ups kept me updated on my delivery and I had good communication with Just BB Guns. I will definitely buy from them again. Thank you.

lewis fidler
17:55 27 Mar 24
just had my order sorted and got help from an understanding employee (vince) he was really nice and helped me sort out my order :)

Mark Spink
12:57 27 Mar 24
Great selection,competitive prices and superb customer care ..highly recommended

Bill Wonder
08:36 27 Mar 24
Had a problem due to duplicate order great response and resolution from bb guns product arrived very quickly with standard delivery well packaged and quality item would recommend just bb guns thanks

Sti Ggz
12:37 26 Mar 24
This is an amazing business and they have great customer support also the air soft guns are some of the cheapest I have seen so far and the quality is great. Would recommend to everyone in the uk who loves air soft.

Samuel Tallant
15:12 21 Mar 24
Amazing service, I had an issue with a pistol I purchased and they had it repaired and back to me in less than a week.

Todd Kang
08:42 19 Mar 24
I wanted to purchase some air guns, Walther Reign M2 and a Crossman SBR, popped in to the store and the chap was very helpful with navigating the selections for purchase. I ended up buying a Hawke scope, ammunition, Co2 and various other bits. He even charged up the Walther Reign M2 PCP rifle for me. So off I went with my new purchase, I got home and noticed the PCP rifle had lost pressure. I immediately took a picture and sent it off to the store explaining the situation. They requested I bring the rifle back in. So after a couple of days I took the rifle back with with the original packaging and they swapped it out with no issue. The original rifle came with a free silencer and extra magazine which they allowed me to keep as the replacement didn't have those in the box.Once again they charged the rifle for me and whilst all this was going on, I decided to get my hands on a Glock 17 dual ammo and some other extra bits. All in all a pleasant experience. They are a busy store and I can't understand all the bad reviews, but if you read them carefully it appears it's people trying to open the faulty guns up themselves, which of course with any product will invalidate the manufacturers warranty. If you get a faulty product, contact the store immediately and return it, I'm sure like with my experience they were extremely helpful.

Harmeet Makan
17:33 13 Mar 24

Koala bear The biker
16:57 13 Mar 24
Amazing service, I had a slight hiccup and my order was placed on hold through no fault of just bb guns, I stupidly hadn't confirmed my cover to purchase full black guns so completely my fault and just bb guns were simply doing there jobs, that being said I sorted the issue on my end and sent an email, all I had to do was send the confirmation of my insurance and 3 very fast emails and my order is complete and on its way, I will be using just bb guns going forward for their exceptional customer service (Mike specifically).

NICK SMITH
20:53 11 Mar 24
Fantastic customer service! Recently bought an Airsoft M309 Tactical shot gun having bought a pistol previously. The product arrived really quickly and was really impressed. Upon opening the box I realised there was an accesory missing but after making contact and explaining the item was delivered within a few days. So impressed with their speed of delivery but more so in how they responded and resolved our issue. Quality service and really appreciated. Will use again

Matt Welland EMPIRE SOCIAL
15:28 11 Mar 24
Great company with fast service. Always there to help any issues. Been buying from them for years. Wouldn’t go anywhere else

Davinder Bhatia
08:36 07 Mar 24

Harley Loveys
17:18 05 Mar 24
I was buying a RIF for a short film shoot and didn't realise we had to be registered, Vincent was very helpful in informing about this and offered the alternative of two tone on the same gun with no extra charges, he was very polite. I will definitely be buying from here again.

Noahmiyah Muhammad
19:32 01 Mar 24

Fred Barrett
14:54 29 Feb 24
Great choice and prompt delivery. Would definitely recommend them and buy from this company again

Oliver Smith
06:56 27 Feb 24
Really good quality guns for great prices

Steve Smith
11:56 06 Feb 24
Excellent customer service, very fast. Top marks from me!

John Harris
14:37 30 Jan 24
Very good Service and they are Amazing team to contact with they Fixed My AK47 Airsoft and they looked at My Pistol Amazing team thank all for taking the Time and thank you Very much of your support good Job Thank you am looking forward to business with guys again I will be Buying Airsoft guns in the Future and Now Thank you with all Kind Regard John Harris