The following reviews are genuine and taken from the Google Reviews page. They reflect customers who have purchased Airsoft Guns and other Airsoft products from us at Just BB Guns UK. To see all reviews on Google, please visit Google on your browser.
Daniel Bartkus
12:15 09 Jun 25
I've bought a few things from Just BB Guns over the past couple of weeks and so far the customer service has been top notch. Quick dispatch and delivery cant be faulted.I had a small problem with Royal Mail ripping the bag and an item going missing but it was quickly dealt with and a replacement sent.An excellent company to deal with and I will definitely be back - Thoroughly recommended, buy with confidence.⭐⭐⭐⭐⭐
Omar Madrati
01:13 31 May 25
Graham Campbell
07:34 16 May 25
Bought my first sniper rifles. Ideal for what am looking for. Great price to. Easy to order through service with no complications. Can't wait to try it now. Thanks.
George Spilca
18:35 30 Apr 25
Richard Mcg
10:37 19 Apr 25
Amazing service, ajay gave perfect service will come again and buy
Steven Cargill
19:46 16 Apr 25
Excellent selection of products i was really impressed with there inventory website easy too navigate & my order has already been processed so just waiting too recieve it we can't wait thanks for a brilliant shopping experience from beginning too end.
ScarPie
16:18 14 Apr 25
AJ was very helpful and informative
Misir Disha
15:55 14 Apr 25
Aj was very helpful and got me good deal
Marco Formaggi
09:51 05 Apr 25
AJ, what can I say…fantastic! I came as a gun virgin and I’m leaving as an excited enthusiast! Thank you and I’ll see you soon…
s b
09:31 05 Apr 25
Ajay is awesome and very helpful.
Crudu Adrian
15:31 04 Apr 25
AJ was really helpfull!
Junior Rana
13:19 04 Apr 25
Amazing experience, AJ was great
will hadfield
12:01 04 Apr 25
Brilliant professional service at just guns served by AJ lovely guy many thanks
Peyo Krastev
11:26 04 Apr 25
Good stuff AJ was helpful
MuttFugly74
09:18 04 Apr 25
Aj was excellent as was the service
leo faria
16:44 03 Apr 25
Staff are very helpful and friendly AJ was the top man
alex brooker
15:05 03 Apr 25
Was served by AJ what amazing service and knowledge, highly recommended
David Coultrip
10:35 03 Apr 25
Great service , excellent service by AJ 👍
Jack Davies
12:24 02 Apr 25
Aj
Nassim Maxamed
12:18 02 Apr 25
AJ is the man to go to when you visit JustBBGuns was very helpful polite and sorted me out ! Great place 👌🏽
Nicu B
11:07 02 Apr 25
Professional service and a very large array of guns, will definitely buy again. An AJ has been very helpful and on point.
Svetoslav Kolev
10:35 02 Apr 25
They have good stuff, AJ was very polite
Dan Hill
14:46 01 Apr 25
AJ was great
Maria Lolita Soriano
12:39 01 Apr 25
Ajay, good service
Matthew Ogilvie
10:14 01 Apr 25
An was Verry helpful in serving me didn’t have what I had in stock but found something better
Omare Wilson
13:26 24 Mar 25
Had a pleasant and helpful experience at just bb today AJ was a life saver with helping me go through my options and left with more than I bargained for! Top man will deffo be coming back !
Ramandeep Singh Sivia
22:58 11 Mar 25
George Gadsdon
19:20 04 Feb 25
David Beston
13:18 01 Feb 25
Absolutely first class service, extremely professional and helpful. AAAAAA ++++++
Joseph Wood
14:48 27 Jan 25
Ethan
13:06 22 Jan 25
Just received my G6 spring pistol (just for a back garden plinker) delivery was quick, overall pistol looks good, but the box looked like it had been dropped and the the plastic trigger looks to have been warped due to heat and the trigger return spring isn't strong enough to push it back out, causing me to pinch and pull it out before even pulling back the slide.
Steve Cooper
22:24 17 Jan 25
This turned out to be a lot better than I expected for the price.A great, robust case at half the price of other sites.The delivery was two days after I ordered, which is excellent service.
Archie Finey
20:34 09 Dec 24
Very helpful staff and good service. I purchased an AEG rifle with them and I had an issue out the box with the magazine that it came with. I sent it back to them for the technician to look at. They were very quick and got back to me. And they sent the gun back to me with a brand new magazine free of charge with next day delivery and it all works perfectly now. Very happy with the service👍👍
Lewis Saville
19:05 30 Nov 24
Idk why everyone’s leaving bad reviews but personally I’ve had a good experience with justbbguns one of my guns broke I phoned up sent them a video of my gun and they’ve sent out a new one so thanks very much
Lo
10:36 23 Nov 24
excellent ,fantastic air gun shop what ever you need they can order for you ,trust to buy , and strong recommend
Andrew Palmer
15:05 07 Nov 24
Well great online shop with lots to choose from, but had an issue with a product.so I approached them with the problem. And they couldn't do enough to help me,,so really professional and would recommend them and great customer service, best i have ever seen and i will be using them again in the near future thanks andrew
Lukasz M
16:13 04 Oct 24
Bought a gun case for my Airsoft pistol and it works perfectly, very high quality and really reliable.Planning to shop here again.
Bagel
20:00 23 Sep 24
Jack Briscoe
01:12 19 Sep 24
Products arrived in good time and everything in working order, unfortunately after recieving the item did I realise that the item sent had no threaded barrel, despite being advertised as such under the bundle I bought. Unfortunately I'd tested the product and am unable to return/replace now, but despite this I can't fault anything.
Mich Heppolette
17:57 17 Sep 24
Archie Myint
09:46 17 Sep 24
Just brilliant. Customer service/ Help line was so helpful and really understands your needs. The product was amazing.
Kamil
12:08 13 Sep 24
Highly recommend, item well packed, fast shipping. I will definitely buy something else in the future. 5 ✴️
James May
16:49 05 Sep 24
Yaseen Aljuboori
11:12 30 Aug 24
Jim Bob Jibbly Jones
09:59 16 Aug 24
Tina Haines
16:01 15 Aug 24
Great service and quick to resolve an issue I had with my order, will be buying from them again 😊
imran mehrban
09:30 12 Aug 24
Great service. Fast delivery. One of the items was missing from the package, which was sorted straight away.
Dan Lew
14:12 05 Aug 24
Very good website for ordering your BB guns of choice. Guns look very real which makes the experience better for everyone
Leo Gorringe
21:38 29 Jul 24
Nigel Saunders
16:01 29 Jul 24
Very easy to use web browser
Zach Worthington
14:24 26 Jul 24
After browsing on this website for a long while I decided to treat myself to a full set up and after me stressing about whether or not my items would be here by my game day I shot an email over to the help service who were nothing but helpful and polite and did everything they could to help. I would recommend this service to anyone looking to get started or looking to treat themselves to some new gear, overall amazing staff couldn’t fault them
Matteus Aarekol
19:59 25 Jul 24
Customer service is great
Alex Browne
16:04 16 Jul 24
Had a little hiccup at the start with the correct payment on my side for postage as I'm in scotland but was quickly sorted out I paid £7 for 1-2 day delivery turns out its £15 because I'm in scotland so I sent the remaining balance. All this was via email on friday or Saturday. Delivery was 4-5 working days but I have recieved my item today I wasnt expecting it until the weekend, over all a decent quality product, does what it says on the website and good customer service
owen chopen
13:26 17 Jun 24
I've brought form just bb guns a few times now it's always been a great service and prices.As far as customer support goes I had a response form vince from just bbs within less then 5 minutes and the problem was resolved I do not typically write reviews however this is the best customer service I have found. 100% recommend this site if they have what you want.
Joey Chat
21:03 16 Jun 24
Nice enough shop. Whole experience seemed pressured and rushed by staff.
Gary Fairhurst (C)
07:25 15 Jun 24
Great advise and a very prompt delivery service from these guys when I needed help with co2 pistol mags for a second hand pistol I’d recently acquired, that we weren’t sure of the brand .Great service , highly recommended
Leo S
07:01 11 Jun 24
Pawel Baranowski
13:54 08 Jun 24
Great customer service,friendly staff and would go there again 10/10
Vexy
13:26 05 Jun 24
No matte4 what I bye always get amazing products thank you so much I fully recommend worh quality products and fast delivery, def be returning
CERTIÂ
20:46 01 Jun 24
Professional environment ,polite staff,I like the place more because I can take bus there even tho I live quite away. so it’s free charge for pick ups.definitely be buying more goods from there .costumer service smooth are very honest and humble so another good thing about the place.
Jeff Parker
14:10 31 May 24
I’ve made two orders so far and will be making more, maybe not for guns but certainly for more co2 and bbs. The after sales service is faultless. I’d never had a BB gun before and needed lots of help and they have been fantastic. Delivery was super fast and the quality of everything I’ve bought is A1.
Gail Mills
12:13 30 May 24
Simple order process, good prices, good stock availability and good delivery options. All in all a pleasure to do business with.
Mike Glennon
08:00 24 May 24
Good quick service and competitive price. Delivery smooth. Mike
Kevin Petty
16:39 20 May 24
I couldn't get the bb pellets to stay in the magazine. I thought the magazine was faulty and emailed asking for a replacement. Vince responded immediately and sent me a link to a video of how to 'lock' the magazine, load and then insert into the pistol. Simples! All good and working fine.Very impressed with super quick response and resolution.Thank you very much.
Elijah Xavier Leaver
19:35 16 May 24
John Davison
16:54 15 May 24
Ordered the cheapest sniper rifle on the store - which turned out to be defective (buy cheap buy twice I guess). However the staff “vince” made returning it a breeze and offered a replacement or refund inc postage (so I was not at all out of pocket). I chose the refund as I have since decided to buy a better used rifle that doesn't need to be bright blue - however I would definitely deal again.
Aleksander
10:14 14 May 24
Good place to buy airsoft and bb guns for a reasonable price, friendly and helpful staff and a wide range of guns both two tone and replicas. Definitely recommend if you reside nearby.
Ryan Sharp
12:12 11 May 24
I had an issue with one of their snipers barrel sninning in the gun and they helped me out would buy from again
Emily Ashe
17:43 09 May 24
parry Ø
13:40 09 May 24
great customer service friendly people and genuine products
Wilma jane Shiel
08:02 08 May 24
Very happy with the service
Alfiegames_videos
14:26 27 Apr 24
Great customer service. Great quality products. Had an issue with delivery but that was out of their hands. Had an issue with the gun battery charger but they were fast to respond and even send out a free charger as a replacement! Great company, would definitely buy here again!
Philip Verdemato
12:57 27 Apr 24
Friendly staff, fast responses , great customer service.
Melissa R
20:41 26 Apr 24
Super fast delivery and amazing customer service!
Patrik Zabojnik
15:01 23 Apr 24
I had amazing experience with Just BB Guns. It's my go to shop for my needs and their customer service was amazing - Mainly thanks to Vince who was helpful, polite and respectful.Definitely my go to place as their stock and variety is amazing and guns are great quality.
David Almond
17:03 22 Apr 24
Quick and reliable despatch with good post order comms. Minor problem rectified immediately. Outstanding customer service,Dave
