Fantastic service placed my order on Saturday with them being closed got confirmation Monday morning and dispatched same day will reccomend the store also emails were promptly replied to
Brought my first Airsoft pistol from these guys Tuesday now Thursday and it has arrived. Well boxed and packaged. . Very happy with their service. Fast delivery email me back within 20mins from Mike. Reassured me that it is on it's way. Will definitely be buying again from this shop.Many Thanks
Can’t fault there customer service team, had an issue with the delivery company, one phone call, all sorted.Will definitely be using them again, highly recommend.
Amazing shop, I forgot the guys names. Great advice and good price. I have bought many things from here, cheap quality to high quality and tbh it always surprises me how good the product is for the price
Ive ordered exclusively online, and although the products I received are great and never with fault. I do not appreciate the customer service team, as a woman being involved in airsoft is already like catching a unicorn (not literally but its not very common) and with a woman with a deeper voice than most yes sometimes I do get mistaken as a man on the phone which is already bad enough but when a customer service member is constantly suggesting that I am lying to him about my gender, it really disheartens me from the company. So mini rant aside. if you plan on buying from just bb guns, make sure it is a purchase you will not regret because other you will have to deal with the customer service team which seem to not care about the clients at all. To them we are just piles of money waiting to be emptied. So make no refunds, no replacements, no exchanges because they are just downright rude.So after a hefty discussion with the company. Theyve given me a 20% refund on one order. But once again. If you plan on buying anything from them, make sure you wont regret it.
Considering all the negative comments, had NO problem with them regarding my first order. Everything arrived quick and in good order. Color swap quick, delivery quick, live chat reply nearly instant, email updates quick. Couldn't ask for more. In fact ordering again from them soon. Hope they'll keep the good work...
recently got in to playing airsoft at event's and decided it got to my local bb gun store to shop for a few bits for my airsoft gun, the gentleman that helped me (adil) was very friendly and helpful and evan gave a little deal on some of the stuff I bought and evan game some airsoft sights to play at, 10/10 definitely worth going to this store to shop.
Recently needed urgent order of a rifle case in the UK to be collected in Dublin. Spoke to Adil who placed the order and make arrangements for me to collect in Dublin. Arrived in Dublin and spoke to Preet and store assistant, both indeed very very helpful. Would most certainly recommend and use this company again. Professional and most helpful. Greatly appreciated. Many thanks.
Highly recommend Just BB Guns, have bought 4 from these guys in the last 7 months and everything has been perfect. Fast delivery, description as stated on their website. Unfortunately the last gun I purchased when the hammer was pulled back the trigger didn’t release. I got in contact with Just BB Guns and they were marvellous under 2hrs a replacement gun was being sent out to me. The response from my email was very fast, their customer service is second to none. Will definitely be purchasing again from these guys.
I bought a ZM51 bundle but the only bad part was is that the high quality scope was to small to fit on the rail.Overall this website is still very good but they just have to give the guns the right accessories. You could probably just get the ZM51 without the bundle because when you get it you will just be disappointed that the scope does not work and you will just have to use the cheap scope that comes with the gun. Overall the bipod, the stock and everything else fitted onto the gun. The other good thing was is that the website said it would arrive in 5 to 4 days but it arrived the next day. To be honest, think about getting some of their guns but just not the ZM51 bundle.
Have ordered twice now now in last couple of years (sniper rifle bundle and recently a pistol bundle) and always received goods quickly and really pleased with them. Good customer service as one item was missing from the bundle pack and within 5 minutes of emailing them, I got a reply to say that that particular item is sent separately and arriving same day just in a different package (the Co2 canisters) - excellent communication and happy to stay with JustBB for future stuff.
Purchased a few items from these guys, had 1 small issue but these guys responded promptly and resolved the issue immediately at their own expense. I will definitely buy again.. thoroughly recommed..
I brought the Baba Yaga. when I receive the gun I put one mag into it and it was working fine. then after that I had trouble with the trigger and the first thing I did was email customer support about what I should do. That’s when Prabh and Adil helped me get to the bottom of the issue. They went out of their way to get the issue solved. Then they sent me out a new gun which I am very greatful for. Big up Prabh and Abil big things coming your way fellas 5 stars ⭐️
Amazing service got it to me so fast. Really quick response time to emails and Really nice people. The best you can buy from with quick delivery and service
Excellent value for money. Takes my Brno No2 perfectly with loads of space in the outer pocket for a moderator and mags. Internal velcro straps are useful for properly securing the contents to stop them 'slopping' around. I'm inclined to think my Zeiss scope is a little better protected.Delivery was swift and the ordering process seamless. Will certain order from JBB Guns in future.
Super great customer service and very respectable business. Came in and bought a gun however realised it was too powerful for me, then I was allowed to return it next day for an AEG M4 that came with free targets and a free battery charger, all for less than I initially paid with the first gun! Very much appreciate these guys for going the extra mile and helping me out when they didn’t need to! Love my current gun!
HI There, I have recently required a repair on my Mamba BB gun which was caused by an accident by my son. I sent the Mamba back to Just BB guns for the repair and replacement parts.The service was amazing, Kaur and Kim kept me fully informed of the progress and sent the Mamba back to me in perfect condition,I am really impressed with this level of service and thanks for the repair,Very impressive indeed,
I bought a Bundle offer HG126 ABS M9 GAS AIRSOFT PISTOL.I was very very surprised at the quality of the product. If your looking for a powerful BB Gun, you cant go wrong.The staff are very friendly. Cant ask for more.Thanks
Never been to the store in person only interacted with them via their website. I've ordered a few guns from their store before and have had no issues. customer service is good i ordered a gun in black and unfortunately i didn't have an UKARA membership however I opened a Ticket on their website and had it switched for a two tone version asap and it arrived the next day.would definitely recommend any of their bulldog rifles.
Amazing staff when we ordered the airsoft gun we were putting it together and we broke it but we called and went there we got a replacement and they also gave us extra bb and scope mounts for free I would real recommendations them to anyone who wants to buy a bb gun.
Ordered on Sunday, received item in Tuesday. Very nice.I would only buy cheap spring BB guns from them, I dont feel confident buying more expensive products from them because of the low ratings.Item arrived in good condition, works well.
I recently ordered an XM8 Compact by SRC from JustBBguns and I am very happy with the service offered will definitely order from them again. Thanks Guys, the rifle is beautiful.
This is a Brilliant website to order off and if you order a bb gun that's not in stock they give you 2 options of different ones that add up to the price which I love about them so your not wasting money
It's ok the shop is cool but your better of getting your equipment from an online Airsoft retailer as just BB guns has a lot higher prices. I brought a pistol for £80 and it was broken could have been one of a kind mistake but nether the less I had to travel all the way from north to get it replaced
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