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Why have I not received a black gun?

If you have ordered a RIF (Real Imitation firearm) ie. one that is BLACK/TAN/GOLD/SILVER and did not supply any defence as required by UK law, within 5 working days we would have sent you the same model or one to the same value but in a two-tone colour such as BLUE/GREEN/ORANGE/PINK.

We also try and contact you via email and when possible via phone to inform you of your order being placed on hold before we send the two-tone alternative gun or pistol.

If you cancel your order before shipping then there is no added charge, however, to receive a gun or pistol back into stock from a RIF order a fee will be charged before a refund is issued. Please see our Terms and Conditions for more information.

This information is displayed on all product pages when a RIF gun or pistol is selected:

WARNING… this is a restricted black/tan/silver/gold gun or pistol and can only be sold if the correct additional information is supplied in the section at the bottom of the checkout page. If the information is not supplied within 5 working days, the same model or alternative will be supplied in two-tone blue to comply with UK law.